Microsoft Outlook.com Drops Facebook Messenger, Google Talk

By David Cohen Comment

OutlookComMicrosoft informed Outlook.com users via email that support for Facebook Messenger and Google Talk will be scrapped “within the next couple of weeks.”

The email read:

Dear Outlook.com Customer,

Within the next couple of weeks, we will be discontinuing support for Facebook Chat in Outlook.com. And due to Google’s decision to discontinue the chat protocol used by the Google Talk platform, we can no longer provide Google Chat in Outlook.com. We understand that this may disappoint some of our customers, but we hope that you’ll try Skype for Outlook.com chat, and video and voice calling, so you can take advantage of the more robust ways to keep in touch with friends and family.

This update will not affect the connection to your Facebook and/or Google accounts, which means your People page will stay updated with the latest contact information from the services you’ve connected.

We’re confident that Skype for Outloook.com provides the best experience for chatting and making voice or video calls, right from your inbox, when the conversation warrants richer communication than an email exchange.

A Microsoft spokesperson provided the following statement to ZDNet:

Most Outlook.com customers already prefer to use Skype when they are chatting, and we see this as a great option for anyone impacted by Google’s decision to shut down Google Talk and associated APIs (application-programming interfaces), or the recent deprecation of Facebook Chat for Outlook.com.

Readers: How many of you use Outlook.com, and what was your reaction to this news?

Advertisement
Advertisement