Facebook Product Design Director Julie Zhou: R.I.P., ‘Users’ And ‘Product Design’

Facebook Product Design Director Julie Zhou advocated the death of “users” -- the term, not the actual people on the social network -- in favor of “people,” as well as the demise of the term “product design,” in a post on her blog.

RIP650Facebook Product Design Director Julie Zhou advocated the death of “users” — the term, not the actual people on the social network — in favor of “people,” as well as the demise of the term “product design,” in a post on her blog.

Zhou mentioned a statement by Facebook Co-Founder and CEO Mark Zuckerberg:

We need to stop calling people users. They’re not just there to use our products; we’re here to build things for them.

She wrote on the topic of “users”:

Obviously, a semantic change doesn’t change what you’re building.

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