How Facebook Page Admins Should Deal With Negative Comments

An unfortunate reality for page administrators on Facebook is the need to deal with negative comments, but deleting those comments or disabling them altogether is a mistake.

An unfortunate reality for page administrators on Facebook is the need to deal with negative comments, but deleting those comments or disabling them altogether is a mistake.

Social analytics and reporting firm Locowise shared a guide to dealing with negative comments, saying that the positives of leaving comments enabled on Facebook pages still far outweigh the harm caused by a few of those comments. Locowise wrote:

One of the biggest mistakes you can make as a brand on Facebook is to disable the ability for visitors to publish posts on your page or to remove the comments.

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