HootSuite Responds To Amazon Server Downtime With $50 Credit For All Users
Last week a partial failure on Amazon Web Services’ cloud-based infrastructure brought down a number of popular websites, including Reddit, Quora, FourSquare and HootSuite, which we documented here.
In a post on their blog entitled “Making It Right”, HootSuite, which was offline for about 15 hours before service was restored, have offered a 50 point credit (worth $50) for their social analytics tool to all affected users, an additional credit for pro subscribers, and shared one or two interesting stats.
The announcement reads:
In general, we enjoy stellar performance with minimal outages on either HootSuite or Owly (our URL shortener) and now service over 3 million social networks sending over a million updates per day with almost zero downtime.
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