What Are Facebook Messenger Users Doing, Besides Sending Messages? (Infographic)

By David Cohen Comment

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It’s no surprise that the most popular action taken by users of Facebook’s Messenger application is sending messages, but what else are they doing with the app?

According to GlobalWebIndex, the most popular actions by Messenger users are:

  1. Sent a message, 90 percent
  2. Sent a photo, 48 percent
  3. Sent a sticker, 35 percent
  4. Used Messenger.com on a PC or laptop, 22 percent
  5. Sent a video, 21 percent
  6. Made a video call, 18 percent
  7. Sent a voice recording, 15 percent
  8. Received a message from a brand or company, 15 percent

GWI said in an email to SocialTimes:

While receiving a message from a brand or company features at the bottom of our list (15 percent), it underlines the future direction of Messenger. Having recently integrated Uber into its app, the service is following in the footsteps of WeChat in moving beyond a simple peer-to-peer messaging app to become a service-facilitating platform. It’s easy to see how, in the future, everyday activities such as shopping online, ordering food, making restaurant reservations and ordering taxis could all be done without leaving Facebook’s chat app.

Readers: What do you use Messenger for, besides the obvious?

GWIInfographicMessengerActions

Photo via Visualhunt.com.

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