Is Google+ *Really* More Highly Rated Than Twitter And Facebook? [INFOGRAPHIC]
Recently we investigated findings from the 2012 American Customer Satisfaction Index (ACSI), which tracks a variety of economic sectors, industries, companies and government services, including social media, reporting scores on a scale of 0 to 100 in customer satisfaction.
This year, four new social channels made the ASCI shortlist, including Twitter, Facebook and Pinterest, to be judged alongside Facebook, which has been a mainstay in the index since 2010.
And your winner? That would be Google+, which rated higher than any other property in the entire social media sector.
Indeed, Google+, which scored 78 out of 100, was only matched by Wikipedia amongst internet properties, finished fourteen points ahead of Twitter and seventeen ahead of Facebook, and beat social media overall by some nine points.
Yep – something doesn’t add up.
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