FunPlus responds to server issues in Family Farm Seaside

In the world of persistent, real-time social games, it’s not uncommon for something to go wrong. Whether it’s a quest window that won’t complete, or premium currency that suddenly vanishes, these issues cause headaches for players and developers alike.

Recently, players of FunPlus’ Family Farm Seaside experienced perhaps the biggest possible issue of them all: a (presumed) complete wipe of all of their data, taking them back to the game’s tutorial. The technical issue hit Amazon Kindle users hardest, resulting in an outage for players who were unable to login to their game, or unable to access their saved farms.

Players responded quickly to the game’s Facebook fan page, disappointed at the apparent loss of months of work and real money purchases, but the issue has now been resolved.

AW+

WORK SMARTER - LEARN, GROW AND BE INSPIRED.

Subscribe today!

To Read the Full Story Become an Adweek+ Subscriber

View Subscription Options

Already a member? Sign in