A Second Replacement For Facebook's Discussion Tab

The discussion continues about the October 31 removal of Facebook's discussion tab, and online community tool Get Satisfaction became the latest third party to offer an alternative.

The discussion continues about the October 31 removal of Facebook’s discussion tab, and online community tool Get Satisfaction became the latest third party to offer an alternative.

As part of Get Satisfaction’s Grow plan, which costs brand managers $49 per month, the company offers features including:

  • The ability for users to search by topic, which eliminates repeat questions;
  • Facebook discussion content is indexed by all search engines, and can be shared via Twitter and companies’ websites;
  • Brand managers can identify brand advocates and encourage more participation and peer-to-peer support.
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