Conversocial Offers Free Facebook Customer Service Kit
Social media managers having trouble keeping up with all of their interactions with customers on Facebook and Twitter may have some help in the form of the new starter edition of software from Conversocial.
Social media managers having trouble keeping up with all of their interactions with customers on Facebook and Twitter may have some help in the form of the new starter edition of software from Conversocial.
The software-as-a-service startup said its free starter edition, which is limited to a single user, allows social media managers to:
- Prioritize customer-service issues, highlighting urgent cases;
- Schedule updates;
- Screen and respond to comments, wall posts, and Tweets, including the ability to block inappropriate content; and
- Issue reports on the company’s social media customer service.
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