Facebook On European Outage: DNS Issue, Not Anonymous Hack

By David Cohen 

Facebook said an outage Thursday in European countries including Denmark, France, Norway, and Italy was a DNS issue, and the social network was not the victim of hacking by Anonymous.

According to VentureBeat, Twitter user @AnonymousOwn3r, who was responsible for hacking domain-registration service GoDaddy in September, claimed responsibility for the social network’s outage, as well, in tweets including the two posted below.

However, Facebook denied the hacker’s claims, saying in an email to VentureBeat:

There has not been a hack of Facebook. We have investigated these claims, and they are not valid. The evidence cited was produced by an automated vulnerability scanner that alerts developers of potential vulnerability, and we have found these all to be false alerts.

We expect Anonymous just like we expect any other attack on any other day. Due to our size, we face the same threats as seen everywhere else on the Web, but we have developed partnerships, back-end systems, and protocols to confront the full range of security challenges we face. Facebook has always been committed to protecting our users’ information, and we will continue to innovate and work tirelessly to defend this data.

Earlier (Thursday), we made a change to DNS as part of a traffic-optimization test, and that change resulted in some users being temporarily misrouted. We detected and resolved the issue immediately, but a small number of users located primarily in Western Europe experienced issues accessing the site while the DNS addresses repopulated. We are now back to 100 percent, and we apologize for any inconvenience.

Oops image courtesy of Shutterstock.