Wikipedia defines a troll as “someone who posts inflammatory, extraneous, or off-topic messages in an online community, such as an online discussion forum, chat room, or blog, with the primary intent of provoking readers into an emotional response”, and these foul beasts have been the plague of the internet since it first opened its doors.
They quickly populate (and poison) any place on the web that is even remotely popular. So naturally, once social media networks such as Twitter and Facebook began to attract hundreds of millions of users, the trolls began to arrive. En masse.
This infographic from Community 102 addresses the problems of trolls on the internet, and provides some tips on how you can fight back.
Bottom line? Do not, under any circumstances, feed the trolls. It’s the one thing that keeps them coming back for more.
(Source: Community 102.)