British Airways Cabin Crews Testing iPads to Replace Paper
As HP drops out of the tablet race (among other things), it isn’t hard to declare Apple’s iPad the victor (as if that was in doubt). Its next conquest? How about in the hands of airline cabin crews to profile (in the customer service sense) passengers.
British Airways Revolutionises Customer Service Using iPads
The iPad lets crew quickly identify where each customer is seated, who they are travelling with, their Executive Club status and any special meal requests.
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