Bank Of America Demonstrates How Not To Conduct Customer Service On Twitter

In an embarrassing episode picked up by Gizmodo, Bank of America’s customer service Twitter account @BofA_Help made a downright fool of itself – demonstrating exactly how not to conduct customer relations on Twitter.

What Gizmodo calls a “hilariously epic mistake” on Bank of America’s part started off with this tweet from @darthmarkh:

The tweet referenced the @bankofamerica

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