AT&T Rated Dead Last in Consumer Reports Survey. Another Surprise? Verizon Was NOT #1
After spotting this headline in the Houston Chronicle’s tech blog, I thought, “Surely, this must be a sensationalistic headline that exaggerates what Consumer Reports reported.”
Consumer Reports: AT&T is the worst carrier
However, this is NOT the case. Here’s Consumer Reports’ own blog headline:
Consumer Reports cell-service Ratings: AT&T is the worst carrier
Here’s the information in bullet points:
– 58,000 ConsumerReports.org readers filled out satisfaction surveys
– AT&T was the only mobile carrier to drop significantly in overall satisfaction
– iPhone owners less satisfied than AT&T compared to smartphone owners on other carriers
The Chronicle’s Dwight Silverman notes that AT&T finished last for every city represented in Consumer Reports’ survey.
Another
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