Is the mouse mightier than the mouth? That’s the debate that’s taking place in word-of-mouth (WOM) marketing circles. On the one hand, social media has altered the landscape of WOM,…
Each year, the Word of Mouth Marketing Association celebrates the most effective campaigns in word of mouth with the WOMMY Awards. The winning campaigns aren’t just about creating word of…
Communication, like a fine diamond, is multifaceted. Perhaps nobody knows this better than Lisa Dick, manager of online and social media for fine jewelry retailer Helzberg Diamonds. “We use real people…
Marketing is no longer just about media, but about people. To succeed, brands must seek out their top influencers and build deeper relationships with them. Turning a brand’s influential consumers…
Social networking can be a key element of a word-of-mouth campaign only if the audience actually uses it, which is why Airfoil Public Relations remains keenly attuned to the target’s…


