Target CMO's Response to Gawker: #PRWin?

Target-Rain

In case you missed it, this week Target‘s CMO Jeff Jones took the (relatively) bold step of responding directly to an anonymous employee’s complaint that scored coverage on Gawker, that bastion of objective reporting on the business world.

He did it in a LinkedIn “influencer” post with the blunt title “The Truth Hurts“, and it got a lot of attention: a quarter of a million views and several thousand likes/shares.

In an interview with AdAge that went live last night, he explained why he decided to address the problem in this way–which gives us an opportunity ask whether the strategy worked.

Regarding the Gawker post, he said:

“I truly had a moment with myself where I just said I can’t be mad about this.

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