STUDY: Millennials Seek Validation About Purchases, but Not Through Advertising

When older generations have sought validation or reassurance that they are making good purchasing and brand-loyalty decisions, advertising has valiantly stepped in to pat them on the back for a job well done or a smart choice made. But when Millennials seek that same approval and reassurance, they don’t look for it from advertising, but from their friends and family members, often through phone calls, texts, and social media channels throughout the purchasing process.

This is the major takeaway revealed by the 2014 Moose Millennial Study Data, conducted by Mooslyvania, which showed that while Millennials identify themselves as very self-confident and independent, they seek constant reassurance from friends and family when it comes to shopping.