Comcast Would Give Better Customer Service If You'd Just Stop Calling So Often

Today’s Consumerist notes that Comcast, the biggest media communications company in the world, consistently ranks as one of the most-hated brands in the U.S. because of its notoriously bad customer service.

In an interview with Marketplace, company CEO Brian Roberts says that this wouldn’t be such a problem if the company weren’t so darn successful.

The big question from Kai Ryssdal comes around the three minute mark on this audio clip:

“You want consumers to want you. How come you guys have such a lousy consumer reputation? You rank in the bottom of all the consumer surveys.”

Roberts’