Clinique's Website Makes Reporters Jump Through Hoops

As many reporters know, sometimes companies make it especially hard to reach an actual human being in their press department. That is, if you’re relying on their corporate newsroom as your primary source.

One freelance journalist writing for an industry trade publication had such trouble with Clinique, who made him fill out an online form to contact them, and then didn’t respond until two weeks later with the following:

Thank you for your recent (sic) application to Clinique’s online press office.

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