This California Marijuana Dispensary Is Using Bots to Understand Customers' Preferences

Can serve personalized deals and offers

You can already read a news article and order a cab from a bot, so it was only a matter of time until you could place a weed order through one.

Over the past couple of months, Canna Freedom—a dispensary located in Monterey, Calif.,—has been experimenting with a chat bot within Flok, a mobile app that works with 50,000 businesses to power their loyalty programs to improve customer service and understand what types of products customers are interested in.

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