Inspiration meets innovation at Brandweek, the ultimate marketing experience. Join industry luminaries, rising talent and strategic experts in Phoenix, Arizona this September 23–26 to assess challenges, develop solutions and create new pathways for growth. Register early to save.
The new Kana 4 software product is being released today, the first by-product of the acquisition of San Mateo, Calif-based e-mail marketing software maker Connectify by e-marketing applications provider Kana Communications.
Kana 4 includes an upgraded release of the Palo Alto, Calif.-based Kana’s flagship product, Kana Response, which provides automated customer service, as well as two new products, Kana Commerce, a transaction-oriented series of applications, and Kana Connect, which embodies Connectify’s technology.
Kana CEO Michael McCloskey said Kana 4 is a full online communications system for current and future clients.
“The added functionality is very important for us,” said Lowell Knighton, project manager for Convergys of Cincinnati, a Kana client which beta-tested Kana 4.
WORK SMARTER - LEARN, GROW AND BE INSPIRED.
Subscribe today!
To Read the Full Story Become an Adweek+ Subscriber
Already a member? Sign in