Hayes Rounds Out BBDO Team

CHICAGO-BBDO Minneapolis named agency veteran Steve Hayes its director of client services, completing the management team under president Bob Thacker,

Hayes, previously a management supervisor at the agency, will take account coordination duties previously handled by Thacker, who’s also the office’s CEO.

“In the past, the whole client services area was a collection of entrepreneurial account services people,” Thacker said. “As we’ve grown, we need consistency and direction and accountability among our groups.”

Though still dominated by its largest client, Hormel, the shop in the past year has added business from clients, including Fiserv, the New Jersey Department of Health and projects for OfficeMax.com.