CGN Unveils Eastern Bank Ads

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Frustration with large banks’ high fees and perceived poor service are the focus of a breaking campaign for Eastern Bank.

The multimillion-dollar effort from CGN Marketing & Creative Services, Boston, includes print, TV and radio work. Online ads are also in the works for later this year, according to Susan Smith, senior vice president at CGN.

The effort introduces the tagline, “It’s your money. It’s your bank.” Spots depict customers dealing with problems often associated with large banks—hidden fees, long lines, poor customer service—in settings such as supermarkets, diners and childcare centers.



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