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NEW YORK As the battle between cable and telecommunications giants heat up, Qwest has decided to sharpen its edge in an effort to attract new customers.
The regional provider of full-service voice, video and data services goes head-to-head with companies like Comcast and Cox Communications. To differentiate its service, which is available in 14 states, Qwest went straight to consumers to find out what they thought about the competition. Their response: service is poor and data speed slow.
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