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There was an article written last week on Adweek.com about Andrew Keller leaving this agency that can use some clarification.
Specifically, there was a quote from Lori Senecal to the effect that if something's not working we have to get rid of it. In the context of the article, she seemed to be referring to Andrew Keller. She most definitely wasn't. I know, I was there. What we were talking about at that point were systems, processes and hierarchies that make the agency less nimble, less flexible and don't contribute to the work.
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