Consumer Groups Claim That CarMax's Ads Are Deceptive

Urge F.T.C. to investigate

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A coalition of 11 consumer groups is calling on the Federal Trade Commision to investigate CarMax for using deceptive advertising, writes Chistopher Jensen for The New York Times.

The groups claim that CarMax "does not fix vehicles that have been recalled before it sells them," despite promises in their ads that the vehicles have all undergone a "rigorous 125-point" inspection. Silver + Partners in New York is CarMax's lead creative agency.

According to The New York Times, the complainants include the Consumers for Auto Reliability and Safety, Consumers Union, the Consumer Federation of America, the Center for Auto Safety, the National Consumer Law Center and the U.S.

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