UX Designer Loses His Job Over E-mailed Criticism

Hoo boy: another (apocryphal) lesson of the dangers of e-mailing from your work account and the foolishness of trusting corporations.

The story: UX designer Dustin Curtis wrote a blog post criticizing American Airlines’ web site (it is pretty awful, in our humble opinion, but why single out AA? There are plenty of bad web sites out there). And to his surprise, a designer contacted him back, explaining, in essence, “yes, our web site isn’t that great, but there are a lot of levels of corporate hierarchy that a redesign has to go through, and it’s not as easy as just making a mockup and running with it.”

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