The Anonymous Tip Box: Why Do We Bother?

Yesterday, the New Yorker launched an anonymous tip box. Excuse my skepticism, but I’m not sure why any newsroom wastes their resources on those things. (Sorry, boss!)

Instead of being a useful, secure tool for the public to use as a means of contacting an organization, tip boxes are in reality just a kitschy, spammy, and not particularly secure design element. I get why we have them — to make a show of transparency — but how many leads have you ever gotten from the tip box?

Every time I glimpse one of the notifications from ours in my inbox, I half expect the Syrian Electronic Army to pop out.

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