@ftdflowers,” he snapped. “It took my money & delivered no flowers-didn’t call/email. Then couldn’t even do following-day delivery. Do not use!”
A showdown on Valentine’s Day? The author of Showdown: the Inside Story of How Obama Battled the GOP to Set Up the 2012 Election once had a bit of a meltdown in the Union State Barns & Noble. He also wasn’t pleased with the alleged fleabag hotel he stayed at in Tampa and switched mid-convention.
But Corn wasn’t alone in his complaints against FTD, as the company dashed the V-Day hopes and dreams of many others by canceling their flower orders. To many complainers they wrote on Twiter “We are so sorry to hear this, [Fill in name]. Please DM us your contact info along with your order number so we can assist.”
Even Media Matters writer Eric Boehlert had a bad FTD experience. They wrote, “
@EricBoehlert Eric, sorry to hear about your delivery experience, can you DM me your order # & contact info to pass along to custom service.”
Corn, not one to avoid a showdown if he can possibly help it, tweeted out a picture of the letter he received from FTD. Our favorite lines: “Your order has been canceled… We hope you’ll give us the opportunity to assist you in the future.”
From FTD to Corn: Thank you for your recent purchase from FTD.com. Your FTD.COM order has been canceled and a full refund has been issued to your payment method. Please be advised that FTD.COM has immediately processed this refund, however, some banking institutions can take up to 5 business days to post this credit to your account. We hope you’ll give us the opportunity to assist you in the future. Thank you for choosing FTD.COM. If you have any questions about your order, please call 1-800-SEND-FTD (1-800-736-3883). Sincerely, Maricris.”