Windows Phone Updates? It's Complicated Says Microsoft

When I read this article on Computerworld reporting on Joe Belifore’s keynote at the Microsoft MIX11 conference, I just about fell out of my chair. The article starts, “Microsoft did not realize how different smartphones are from PCs until recent software updates broke new Windows Phone 7 devices that were already in the hands of cell phone users” Really? I could have sworn that Microsoft had been providing operating systems for smartphones for nine years, how could they NOT know the complexity of distributing upgrades to smartphones?

The process for distributing upgrades to Windows Phone 7 has been a fiasco from the beginning.