Windows Phone 7 Update Status, Not Good

If Microsoft’s purpose for the first update to Windows Phone 7, available now,  is to discover what problems might exist with the update process, they appear to have achieved that goal. Unfortunately, the update process has not been smooth for all users, and some users have ended up with a phone that is not usable. It appears that in some cases the process is hanging during the backup of the phone.

Microsoft is providing guidance that if the backup process is in an apparently prolonged state, exceeding 30 to 40 minutes, with no movement in the progress bar, you should disconnect the device from the PC, pull the battery, replace the battery and turn the phone on.

AW+

WORK SMARTER - LEARN, GROW AND BE INSPIRED.

Subscribe today!

To Read the Full Story Become an Adweek+ Subscriber

View Subscription Options

Already a member? Sign in