Here's How Much We Hate Holiday Customer Service [INFOGRAPHIC]
The holiday season is NOT all fun and festivities. Shopping is a hassle and customer service can be a total nightmare. We’ve come to expect that. But just how much do really we hate dealing with those holiday customer service associates? Aspect has released this infographic, and the results are probably worse than you think. (Businesses, take note!)
The holiday season is NOT all fun and festivities. Shopping is a hassle and customer service can be a total nightmare. We’ve come to expect that.
But just how much do really we hate dealing with those holiday customer service associates? Aspect has released this infographic, and the results are probably worse than you think. (Businesses, take note!)
37 percent of Americans would rather eat year-old fruit cake than have to contact customer service during the holidays (although don’t some folk do that anyway? Because if this is just a choice between eating cake and waiting in line at a customer service desk for half an hour, it should be a no-brainer).
Not surprisingly, 74 percent think customer service is more of a problem at this time of year than any other, with 91 percent believing customer service providers should be better prepared for Christmas.
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