The Ticker: Social CRM; Wal-Mart's local produce; Social ROI; Politicians on Facebook; More Toyota recalls
Financial Times: Customer service via social networks
Jim Prevor’s Perishable Pundit: Is Wal-Mart’s Local Produce Initiative A Public Relations Stunt?
InformationWeek: Interop: Social Media Should Be CIO Priority
WebNewser: AllFacebook Launches Election Tracker
USAToday.com: Toyota recalls 1.53 million Lexus, Avalon, Highlander models
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