The Ticker: Mashable + The Atlantic; Ford’s social customer service; SXSW buzz; ‘The Retraction’; Pinpuff

MashableThe Atlantic Comes to Mashable

Forbes.comFord Taps Social Media for Customer Service

CNETStartups at SXSW: Lots of buzz, little substance

Neiman Journalism LabThis American Life’s retraction of the Mike Daisey story set an online listening record

Social TimesPinpuff is Klout for Pinterest