The Magic Bullet Is Coming...Not

waiting. flickr: milena mihaylova

Ere.net’s latest post touches on “The Godot Effect,” aka the “Dr. Staff” problem, or what we might call “computer jesus.”

Some years ago [writes consultant Stephen Balzac] I was sitting in a product design meeting. The discussion kept circling around some particularly knotty issues that no one in the room actually knew much about.

In one sense, this wasn’t a serious problem given that the company was still actively hiring and there was a recognition that more people were needed.

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