The Complaints Department

The Complaints Department

CBS News offers a quick glimpse into the Public Eye, Vaughn Ververs’ “conversation between CBS News and the public.”

The former Hotline editor was brought on board as a sort of network ombudsman, part of an effort to bring transparency to the Tiffany network while rebuilding its image and ratings in the wake of last fall’s National Guard story scandal.

CBS News President Andrew Heyward says Ververs’ blog will “monitor other blogs, e-mails, and viewer calls to report on disputes over CBS News stories before they boil over.”

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