A new Messenger bot from Showtime is Shameless about providing no customer service whatsoever.
That’s not a knock on the bot: It wasn’t created for that purpose.
Showtime said the four main messages it typically receives via Facebook Messenger are:
- When is Shameless coming back?
- Where is Mickey?
- Where is Shameless?
- Sentiments of love for the show.
The bot responds to those, as well as offering quizzes; providing deep links into Showtime’s streaming service bringing users directly to episodes, character profiles and alerts; and even recipes.
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