You know all of those “taxes” and “fees” on your monthly cell phone bill? AT&T doesn’t know what you’re talking about.
A new Slashdot report highlights how a reader called AT&T and walked into several AT&T stores to ask how much will an AT&T phone plan cost per month with taxes and fees. No one could answer him—despite the fact that they do this all day, every day, for every single customer who buys a new phone.
“They are evasive and become testy when I push them on it,” the reader said. “Their answer is they can’t tell me what the government is going to charge me as the fees can vary month to month, but I’ve been an AT&T customer for several years, and my taxes and fees have not varied more than a dollar in all of that time.”
He proceeded to list several different ways in which he tried to approach the question—all to no avail. So is it a conspiracy? Why is it legal for AT&T to be able to do this? Let us know what you think in the Comments section below.
(Image credit: Clipart.com)