While a few newspapers dropped their paywall during and after the election, The Wall Street Journal took a hard line and left theirs up. That disciplined strategy paid off.
According to Poynter, the Journal saw its digital subscriber rate double on Tuesday (compared to a typical Tuesday), triple on Wednesday and quadruple on Thursday.
Katie Vanneck-Smith, chief customer officer and global managing director of Dow Jones, told Poynter that the bump in subscribers didn’t surprise her at all.
“Call me old-fashioned, but if your business model is to say ‘we are a paid-for, subscription-driven business,’ changing your mind willy-nilly is not a consumer-focused decision,” she explained.