NPR Ombudsman Alicia Shepard Pushes for Report an Error Button
NPR ombudsman Alicia Shepard pushed for a Report an Error button from the Report an Error Alliance to be added to NPR.org in a long, well-thought-out blog post. Highlights follow:
One of the surest ways for a news organization to keep and gain credibility is to have an easy-to-use mechanism for reporting mistakes and a quick process for correcting them.
It’s inevitable that even the best, most thorough news organizations will make mistakes. The question is how they handle them.
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