How to Love or Lose Your Customers [Infographic]

Social media overkill like overtweeting may be driving your customers away.

Did you know that between 40-70 percent of customers end relationships with businesses that provide bad customer service experiences? Or that it takes 12 positive service experiences to make up for one negative experience?

Check out the following infographics to understand how to better serve your customers so that they’ll love you, and what you might be doing to make them lose you.

fastest-ways-to-lose-customers

10 Ways To Find True Love with Customers

Explore more infographics like this one on the web’s largest information design community – Visually.