Journalist Mat Honan had his iPhone, iPad and MacBook Air wiped out after a hacker gained access to his iCloud account and wiped it all out. The hacker also wiped out his Gmail account and hacked into his Twitter account, as well as Gizmodo’s Twitter account (Honan had once used it on his phone).
Honan became suspicious after a number of signals — his phone went dead, his iCloud password wasn’t accepted after a relaunch, his laptop told him that his Gmail message was wrong, and his iPad password had been reset unbeknownst to him.
In slowly rebuilding his digital world, Honan discovered how the hack happened. He blogged about it on his Tumblr page: “I know how it was done now. Confirmed with both the hacker and Apple. It wasn’t password related. They got in via Apple tech support and some clever social engineering that let them bypass security questions. Apple has my Macbook and is trying to recover the data. I’m back in all my accounts that I know I was locked out of. Still trying to figure out where else they were.”