J. Crew CEO Responds to Whiny New York Times Op-Ed
We have no idea how a complaint about online shopping made the op-ed cut at The New York Times, but it did. Delia Ephron wrote a whiny article on December 23 that can be summed up as “I had my Christmas order messed up by J.Crew, oh poor me shopping isn’t as intimate as it used to be!” Keep in mind that 1) Ephron is talking about shopping, as in the purchase of material goods with currency and 2) Everyone has had online orders ruined, but they get over it rather quickly because, oh who knows, they’re adults.
While Ephron’s letter was beyond annoying, it did get the attention of J.
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