You might have missed this story amidst the embarrassing failure of the “destroy the government” movement, but there have been quite a few technical glitches related to Healthcare.gov, the homepage of the only government program that could ever possibly be “worse than slavery” (these folks with their messaging). So yesterday the team that created the very thing those guys hate most decided to start cleaning up after their own embarrassing failure.
A report from the Washington Times asserts that, among other things, federal officials only tested the site for four to six days when they should have done so for four to six months—and that organizational failures left many anxious Americans unable to register for insurance on Healthcare.gov.
In a formal blog post, the Department of Health and Human Services responded by admitting that “The initial consumer experience of HealthCare.gov has not lived up to the expectations of the American people” thanks to error messages, slow-loading pages, and all the things that you’d expect from a dial-up Yahoo account circa 1998. The post highlights elements of the “product” that are working, notes improvements and promises that a coming “tech surge” will help everyone use that site as it was meant to be used.
Obama probably could have written the post himself if he weren’t busy giving a speech to the press today in order to defend and explain his signature project for the millionth time: he said that there’s “no sugar-coating” the “unacceptable” tech issues, so someone’s been listening. Then this happened:
Like most of the public, aka the people who matter, we didn’t have a chance to watch the whole speech. But right now we’re more interested in the President’s ability to snark on himself after coming to the aid of an attendee who is either a) very pregnant or b) a false flag planted by our government overlords (depending on how much you trust the comments of the brilliant YouTube community).
At any rate, the blog post and subsequent speech are the administration’s way of admitting that the product launch was a bit rocky. We’ll see how well that message sticks over the next few weeks.