Howell On Her Job

From here:

Ombudsmen, not fully trusted either by journalists or readers, are right in the middle of the daily fray of not just what readers may think is wrong with The Post but also the swelling waves that are changing journalism.

So readers may want to know what 45 of us from around the world heard last week at the annual Organization of News Ombudsmen conference — that’s ONO or OH! NO! to some — at the Nieman Foundation for Journalism at Harvard University.

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