What Makes People Want To Follow Brands? [Infographic]

Followers on social networks like Facebook and Twitter often translate to loyal customers for brands. A positive brand experience online leads to more sharing and engagement and, as a result, more business. But what is it that makes people want to follow a brand? A new infographic from Get Satisfaction explored this question.

Followers on social networks like Facebook and Twitter often translate to loyal customers for brands.  A positive brand experience online leads to more sharing and engagement and, as a result, more business.  But what is it that makes people want to follow a brand?  A new infographic from Get Satisfaction explores this question.

In Hot Pursuit: What Makes People Want To Follow A Brand? explores the top reasons that people follow brands, how many brands the average person follows on Facebook, what happens when people follow a brand and more.

Some of the key findings are as follows:

  • A whopping 97.09%
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