Comcast Renames Its Favorite Customer 'A$$hole Brown'
Did Comcast really type this out loud?
Comcast is known for many things…regrettably, one of them is terrible customer service.
You may recall what happened last June during what has to be the most infamous example of what not to do on a customer call. Unfortunately for Comcast, that recorded call from the nether-regions of call centers scored coverage by Ryan Block, former editor of tech site Engadget and product developer at AOL.
Did Comcast learn the lesson that it’s all about the customers? Was that a serious question?
Meet Ricardo & Lisa Brown.
These
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