Best Practices for Protecting Your Company Reputation on Yelp [Infographic]

In light of recent court decisions involving Yelp, it’s becoming more important for businesses to understand how Yelp works. Perhaps more important than dealing with Yelp as a company is dealing with your Yelp page. Understanding how reviews affect customer purchasing decisions is the focus of a new infographic from Chatterbox.

First impressions are huge for potential customers. Ninety-nine percent of Yelp users have made a purchase at a business they found on Yelp — 90 percent within a week.