Alaska Airlines Made a Family Cry

Alaska Airlines has stepped into a PR mess that could’ve been avoided with a couple minutes patience.

A few weeks ago, Colleen Roberge, Dan Blais, and their son had to make a last-minute restroom pit stop before boarding their flight. Blais spoke with the airline agent about the situation, but in the time that it took to change a diaper, the airline had given away two of the family’s tickets. And, according to Blais, when he said he wouldn’t board without his family, the agent said she’d give away his ticket too.

Mom

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