1-800-Flowers Didn't Feel the Love on Valentine's Day

Social media management trainwreck.

To be fair, much of the country was experiencing rather severe winter weather this Valentine’s Day, and flowers don’t generally like the cold. But even frigid temperatures can’t quite account for the myriad complaints lobbed in 1-800-Flowers’ direction this past weekend.

According to angry customers on social media, some flowers arrived very dead (like, so dead they belonged in the Valentine’s Day movie of Tim Burton’s nightmares); some gifts arrived in a state laughably different from what was advertised, and others never arrived at all.

We’ve

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